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Our Guarantee As professional florist FTD, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. It's always a pleasure to give commands to your personal attention. We consider each order as a commitment of total satisfaction to our customer. Whether you order the flowers yourself, or you receive as a gift, contact us immediately if you are not completely satisfied! Same day delivery guaranteed anywhere in Canada or the United States if the order is placed before 14 pm in the recipient's time zone, except holidays. All other orders are delivered the next day. Next day delivery guarantee for all other countries, Monday through Friday, except holidays, if the order is placed before 14 pm EST, subject to certain conditions
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